Previous Chapter: References
Page 73
Suggested Citation: "Abbreviations." National Academies of Sciences, Engineering, and Medicine. 2025. Reducing and Managing Disruptive and Unruly Behavior in Airports: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29156.

Abbreviations

AAT animal-assisted therapy
AC advisory circular
ACARS aircraft communication addressing and reporting system
A-CERT airport community emergency response team
AFA-CWA Association of Flight Attendants-Communication Workers of America
AI artificial intelligence
ALA airport liaison agents
AOC airport operations center
ASP airport security program
ATC air traffic control
ATF Bureau of Alcohol, Tobacco, Firearms, and Explosives
BART San Francisco Bay Area Rapid Transit
BEST Boston Emergency Services Team
BOS Boston Logan International Airport
CBP United States Customs and Border Protection
CBT cognitive behavioral therapy
CCTV closed-circuit television
CEO chief executive officer
CFR Code of Federal Regulations
CIT crisis intervention training
CLT Charlotte Douglas International Airport
COS Colorado Springs Airport
CPI crisis prevention and intervention
CPR cardiopulmonary resuscitation
CRIT crisis response and intervention
CRT crisis response team
CTA Chicago Transit Authority
CTE chronic traumatic encephalopathy
DA district attorney
DEN domestic events network
DFW Dallas Fort Worth International Airport
DHS Department of Homeland Security
DOJ Department of Justice
EAP employee assistance program
ECC emergency communications center
EDP emotionally disturbed person
FAMS Federal Air Marshall Service
FBI Federal Bureau of Investigation
Page 74
Suggested Citation: "Abbreviations." National Academies of Sciences, Engineering, and Medicine. 2025. Reducing and Managing Disruptive and Unruly Behavior in Airports: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29156.
FIDs flight information displays
FIS Federal Inspection Services
GIS geographic information system
HBD has been drinking
HSOC healthy streets operation center
HVAC heating, ventilation, and air conditioning
IATA International Air Transport Association
ICAO International Civil Aviation Organization
ICAT integrating communications, assessment, and tactics
IT information technology
JATOC Joint Air Traffic Operations Command
LAST listen, apologize, solve, thank
LAWA Los Angeles World Airports
LEO law enforcement officer
LGW Gatwick Airport
Massport Massachusetts Port Authority
MHP mental health professional
PARAS program for applied research in airport security
PDX Portland International Airport
PEH person/people experiencing homelessness
PERT psychiatric emergency response training
RCA root cause analysis
SAN San Diego International Airport
SEA Seattle Tacoma International Airport
SFO San Francisco International Airport
SFPD San Francisco Police Department
SIDA security identification display area
SOP standard operating procedure
SPCA Society for the Prevention of Cruelty to Animals
SRA safety risk assessment
STAR Server Training in Alcohol Regulations
TIPS training for intervention procedures
TWU Transportation Workers Union
Page 73
Suggested Citation: "Abbreviations." National Academies of Sciences, Engineering, and Medicine. 2025. Reducing and Managing Disruptive and Unruly Behavior in Airports: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29156.
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Suggested Citation: "Abbreviations." National Academies of Sciences, Engineering, and Medicine. 2025. Reducing and Managing Disruptive and Unruly Behavior in Airports: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29156.
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Next Chapter: Appendix A: Unruly Incident Tabletop Guide
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