The onset and progress of the COVID-19 pandemic presented unprecedented challenges. The NCHRP Domestic Scan 21-01: Lessons of Agency Resilience During Periods of Disruption documented how agencies explored shifts in how they conduct business and adapt culture in response to evolving workforce priorities. As state departments of transportation (DOTs) face challenges now and in the future, examples from this scan could contribute to strategic planning efforts and assist in future-proofing organizations. TRB hosted a webinar on Wednesday, March 20, 2024 from 2:00 PM to 3:30 PM Eastern that provided useful strategies for agencies to prepare and respond to future disruptions.

This webinar was sponsored by TRB’s National Cooperative Highway Research Program and the Standing Technical Committees on Information and Knowledge Management and Strategic Management.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

1. Scan summary – Lee Wilkinson, Iowa DOT

2. Key scan lessons – Brian Robinson, Georgia DOT

3. Useful strategies in the scan – Jayna Morse, Vermont Agency of Transportation

4. Question and answer session moderated by Amanda Holland, Holland Enterprise Resource Solutions, LLC

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants can:

1. Identify lessons learned by state transportation agencies during the pandemic that DOTs can use to bolster current and future resiliency

2. Demonstrate innovative and beneficial practices adopted by agencies to maintain productivity and system performance and promote sustainability

3. Implement strategies and methods to help prepare for future disruptions

Professional Development Hours

This webinar was delivered as a scheduled – e-learning live event and is categorized within RCEP as Technical, Health and Safety.

Professional Development Hours (PDHs) earned on completion of this program were reported to the Registered Continuing Education Program (RCEP). Certificates of Completion are issued to all participants via the RCEP.net online system. Complaints about registered providers may be addressed to RCEP, 1015 15th Street, NW, 8th Fl., Washington, DC, 20005.

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.